Church Street Medical Centre

Reviews of Church Street Medical Centre

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  Chip Rimmington Added July 06, 2021

  ★ ☆ ☆ ☆ ☆
  This is a horrible clinic who care only for making money from appointments, complete with GPs who yell at you while in severe distress and in need of emergency care. Stay clear of this place!
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  Lemon Lyman Added July 02, 2021

  ★ ☆ ☆ ☆ ☆
  Rude reception staff who lie about you, doctors who don't care about you. Worst medical centre I have ever experienced.
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  Chelsea Russell Added June 18, 2021

  ★ ☆ ☆ ☆ ☆
  I had my first medical appointment booked with church street medical today, I couldn't get a appointment after my work hours, so I booked in during and left work early to ensure I could get a spot as the matter was some what urgent. I waited 20 minutes and was still not seen which is fine as these do things happen, but then I saw the doctor I had booked with on health engine, come down to the waiting room and take up a woman who had just walked in to the clinic.
  The receptionist then asked me if it would be okay if she went in before me, as she was on crutches and said that the doctor made the mistake of taking in her before me.
  I asked how long the wait would be and she said 10 minutes. As i had made my day revolve around this appointment- I said that was okay. Another 15 minutes goes past and I am still sitting in the waiting room. Considering this is not a bulk billed clinic and that it was not at all busy, I'm highly regretful I made an appointment here and would advise you to look elsewhere if you are looking to be taken care of going to a new doctor for the first time.
  Highly unprofessional, would not recommend.
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  Eva Luna Added June 16, 2021

  ★ ☆ ☆ ☆ ☆
  I have attended this clinic for more than a decade, no doubt the doctor I have seeing has always taken care of me with empathy, compassion and kindness however, reception changed since a team member retired sometime ago! The new receptionists are impatient, intolerant, rude and mind you there is a sign saying "cero tolerance to rude people" I can't understand how management has overlooked this area when in reality reception is the first contact for people in need. My experience now is "I can't tolerate such attitude"
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  Daniel O'Regan Added June 15, 2021

  ★ ★ ★ ★ ★
  I don't go to the Doctor very often, but when I do I go see Dr Jeannie Knapp. She is incredible. The entire team at Richmond Medical Centre are great.

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